PRIVACY POLICY

Introduction

Welcome to Shebi's. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or make a purchase from us. Please read this policy carefully. If you have any questions or concerns, feel free to contact us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Place an order or make a purchase
• Subscribe to our newsletter or promotions
• Contact our customer support team
• Participate in surveys, contests or promotions
• Leave a review or comment

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order history
• Device and browsing information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To send order confirmations, updates and tracking information
• To provide customer support and respond to inquiries
• To send promotional emails, offers and product updates (only if you have opted in)
• To improve our website, products and services
• To prevent fraud and ensure the security of our platform
• To comply with legal obligations

3. How We Share Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers We may share your information with trusted third party service providers who assist us in operating our website, processing payments and delivering orders. These providers are contractually obligated to keep your information confidential.

Legal Requirements We may disclose your information if required by law or in response to valid legal requests from public authorities.

Business Transfers In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

4. Payment Security

All payment transactions on our website are processed through secure, encrypted payment gateways. We do not store your full credit or debit card details on our servers. Your financial information is handled with the highest level of security and confidentiality.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us:

• Remember your preferences and cart items
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements

You can choose to disable cookies through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at the details provided below.

8. Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third party sites you visit.

10. Changes To This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.